Keynote Speakers Ulf Gustavsson (bio)Secretary General, European Organization for Quality (EOQ), Brussels, BelgiumGenerate Growth – Leadership that makes a difference Stanislav Karapetrovic (bio)Professor, University of Alberta, Edmonton, CanadáISO10000 Augmentative Integration Cristian Casanova (bio)Corporate Risk Manager, Fusion for Energy (F4E), SpainAdrià Esteve (bio)Quality Assurance Officer, Fusion for Energy (F4E), Spain The ITER fusion reactor project; the quality engineering challenges of building a sun on earth Robin Mann (bio)Head of the Centre for Organisational Excellence Research, Massey University, New ZealandBenchmarking – Learning from Best Practices